2012年6月4日星期一

Dell Inspiron 9100 battery

I already saw that statement when I read your first comment here several weeks ago. You must be under the mistaken impression that because I commented here yesterday that was the first time I looked at this thread. I don't need to go through the petition posts to know that sales agents tell people things like this. In some cases I'm sure it's because they're deliberately saying anything in order to close the Dell Inspiron 8200 Battery sale and in others it's because they truly don't know. You can't say with certainty that it's the former 100% of the time.

You suspect wrong. I don't have an attitude unless someone gets one with me when presented with facts in an impartial manner. This is what you did when you made the "company hack" crack. You can try to deny it all you like but that's the truth. If what I'm stating isn't clear to you it's only because you're being willfully obstinate. I'm just as frustrated as the majority of you seem to be. I understand the limited warranty on the batteries, and personally don't care to get worked up and frustrated about it - that really doesn't serve me at the moment. At the moment I am a student without a Dell Inspiron 8500 battery for my M140. Is it just me or is everyone noticing a trend here...the battery problems start almost EXACTLY a year after you make your purchase - JUST after the warranty expires. Its as if Dell has pre-planned the battery life out right on time, after the warranty is expired. Its almost like they do it on purpose. Make you think you're covered, and then immediately after your not, they get you.



As I said, I'm a college student right now, no job or extra income and no parents helping me out. So what am I supposed to do? Buy a new battery for every year I'm in college? What if I decide to go to grad school? As of right now my battery lasts an average of about 10 minutes "fully charged". Is there not a (cheaper) way to refurbish the battery instead of having to buy a whole new one? I know this isn't quite the same, but when my cell phone battery lost its life I took it into the customer service store and they "reset" it for me. It was back to 'like new' performance. I think it would be great if Dell could find a way to do that with their Dell Inspiron 8600 battery. I'm sure it would make many frustrated customers very happy.

Oh, and for the record, I'm tired of talking to another country when I call customer service. I had a guy who had no idea what I was trying to say, and I had no idea what he was saying. After a while I started speaking another language to him and he was going on like he knew what I was saying, five minutes later he finally said, "I'm sorry, I do not understand you." The customer service is BS....more of a headache than its worth. Well anyway, here is my question: If I have normal, regular use on my laptop, use the adapter as much as possible, set my computer setting for optimal Dell Inspiron 9100 battery life etc, how long should it stay charged for - AND - when am I going to need to replace the next one I buy?

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