I already saw that statement when I read your first comment here several
weeks ago. You must be under the mistaken impression that because I
commented here yesterday that was the first time I looked at this
thread. I don't need to go through the petition posts to know that sales
agents tell people things like this. In some cases I'm sure it's
because they're deliberately saying anything in order to close the Dell Inspiron 8200 Battery sale
and in others it's because they truly don't know. You can't say with
certainty that it's the former 100% of the time.
You suspect wrong. I don't have an attitude unless someone gets one with
me when presented with facts in an impartial manner. This is what you
did when you made the "company hack" crack. You can try to deny it all
you like but that's the truth. If what I'm stating isn't clear to you
it's only because you're being willfully obstinate.
I'm just as frustrated as the majority of you seem to be. I understand
the limited warranty on the batteries, and personally don't care to get
worked up and frustrated about it - that really doesn't serve me at the
moment. At the moment I am a student without a Dell Inspiron 8500 battery for my M140. Is
it just me or is everyone noticing a trend here...the battery problems
start almost EXACTLY a year after you make your purchase - JUST after
the warranty expires. Its as if Dell has pre-planned the battery life
out right on time, after the warranty is expired. Its almost like they
do it on purpose. Make you think you're covered, and then immediately
after your not, they get you.
As I said, I'm a college student right now, no job or extra income and
no parents helping me out. So what am I supposed to do? Buy a new
battery for every year I'm in college? What if I decide to go to grad
school? As of right now my battery lasts an average of about 10 minutes
"fully charged". Is there not a (cheaper) way to refurbish the battery
instead of having to buy a whole new one? I know this isn't quite the
same, but when my cell phone battery lost its life I took it into the
customer service store and they "reset" it for me. It was back to 'like
new' performance. I think it would be great if Dell could find a way
to do that with their Dell Inspiron 8600 battery. I'm sure it would make many
frustrated customers very happy.
Oh, and for the record, I'm tired of talking to another country when I
call customer service. I had a guy who had no idea what I was trying to
say, and I had no idea what he was saying. After a while I started
speaking another language to him and he was going on like he knew what I
was saying, five minutes later he finally said, "I'm sorry, I do not
understand you." The customer service is BS....more of a headache than
its worth.
Well anyway, here is my question: If I have normal, regular use on my
laptop, use the adapter as much as possible, set my computer setting for
optimal Dell Inspiron 9100 battery life etc, how long should it stay charged for - AND -
when am I going to need to replace the next one I buy?
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