Dell Inspiron 8100 Battery

i am outraged at the poor quality of my computer! they sent me a free replacement for my first one and this is 2nd one. the case of the laptop is always falling apart even though i take good care of it, my battery randomly decided not to be recognized by my computer. they conned my 75 year old father into believing that the Dell Inspiron 700m battery was covered under the external warranty when he bought the computer for me!!Same issue. A dell only customer for 15 years until today when I called customer support and wasted the better part of my afternoon on this silly issue. Dell just lost another customer. I wonder if they understand how many people will never buy from them again once they have this experience. Will go to the apple store tomorrow where they have a superior product, people and service.

I have it even worse. When I was sold my extended warranty I was told it covered the battery on my XPS M140. Well conveniently, the tapes of that conversation are not available and low and behold, they will not replace my battery.Honestly, my two and a half year old laptop has been nothing but problems. I have had the mother board replaced, the battery die, the keybopard replaced, the mouse pad replaced, the batter charger replaced, and now, just yesterday, they have to replace my ram chip.I will never buy a Dell Inspiron 710m battery again. My next computer will be an apple with the apple extended warranty. They replace/repair with no questions, and no talking to India for 45 minutes.

I have this problem too. I will NEVER, EVER buy another thing from Dell. FIrst of all, a laptop battery should last more than two years especially if you usually use the AC adapter, like I do! My son has an Acer laptop that is 2 months older than my Dell and was half the price and his battery is just fine! I absolutely refused to buy a Dell Inspiron 8000 Battery from Dell, so I found an equivalent on eBay for a third of what Dell charges for their highway robbery replacement battery and it's working just fine.

Dell Inspiron 8100 Battery

I too purchased an extended warranty on my Vostro 1550 and have been told that the battery is not covered. As several others stated, nowhere does it explicitly say that Dell Inspiron 8100 Battery are excluded under the Extended warranty. I am considered a class action lawsuit against Dell. Please email me if anyone would like to enjoin in this process. Several friends are consumer litigation attorneys.