Dell Studio 1535 battery

I ordered 2 batteries for two friends, one battery each; one is for a HP tx1000 series and the other is for a HP dv6000 series. Both battery came as DOA. The dv6000 one came with its static bag cut from the buttom. When I charged both batteries, it does not hold consistent charge, even when I power cycle it. So after first charge, and when the Dell Studio 1535 battery died, it wouldn't charge again. The battery for the TX model just wouldn't let the laptop power on when the battery is in the laptop. As for the dv6000, then I have the battery in the laptop and the AC is plugged in and when I take out the battery, the laptop would shutdown on me even when I have the AC plugged in.

So I requested for RMA. The lady on the phone told me that they only refund a max of $10 RMA shipping, so I was like....okay...that's still not bad considering other companies doesn't do that. My friend's wanted a refund so I asked for a refund. I RMAed it, it took them 2 weeks to test the batteries and it would have taken longer than 2 weeks after testing for me to get my refund back if I didn't keep calling in and emailing them. So it technically took 1 month for me to get a "partial" refund.

Original price I paid is $167.98 CAD. Refund I got back is $126.28 CAD. Ofcourse that does not include Dell Studio 1555 battery any shipping yet.
They took out 15% for restocking fee for DOA products. Even though I got an email back saying the technician said the batteries were good. I don't believe that crap, I think they got angry because I keep calling in and emailing them. But they were taking forever to refund my money. Well I can't argue with them about their test because I wouldn't know if they are lying or not. But anyways...so I'll let that go cause I have no choice.

Worst part is...they refunded my money to my paypal account. The thing is that my bank account is not linked with paypal and unfortunately for me, I was also having problem with my bank account and paypal. And also there was no option for me to request a cheque from Paypal (Which they use to have that option). I spend all day trying to get my bank account to link with paypal, so I had to close my bank account and open a new one. And crap, I just ordered a batch of new cheques, then my bank was giving me so much trouble to issue me a new batch with out any charge. And it was raining too  I had to bus home at that time.

1. Batterybuyer.ca
They are a Cdn company located in Buckhorn, Ontario (as opposed to some US companies with a .ca address). Shipping was apparently quick (it was apparently delivered within 3 days of my order), but as I would find out, my first battery was lost by Canada Post. They don't send confirmation emails when your order ships, but you can track it on their website. When I contacted them and informed them I never received it, they said they would file an insurance claim with Canada Post and they would send a replacement soon. My replacement Dell Studio 1735 battery arrived 2 weeks later (I assumed they would have waited until they received the insurance money before sending a replacement, hence the long wait time).

The battery itself is made in China. No problems with the battery so far.

2. Intelligentbatteries.ca
A Vancouver based company. Since my OEM battery run times were getting a little short, I decided to purchase another battery (the one I bought from Batterybuyer was to be an extra battery in case I was away from an outlet for an extended period). After I placed my order, they phoned me within 2 hours informing me that they were out of stock and that it the next shipment wouldn't arrive till for at least 3 weeks. I informed them they could ship it when they get it in. I then forgot all about it. More then a month later, I realized that they hadn't shipped it yet. I figured they might have forgotten, but before I got around to following up, they called me informing me that their shipment had just arrived. After confirming I still wanted that Dell Studio XPS 13 battery , they shipped it to me (they do send emails with a tracking # once it ships). It arrived 5 days later.

Not sure where this battery is manufacturered. No problems with it so far.

You should let your friends and whoever know not to buy from them because their products are bad quality, besides, they are reseller and the batteries are not from them, it's from Dr. Battery if I recall right, it was on the box. Save your trouble and grief and pay just a bit extra to get the original batteries from OEM, as you can see that I've lost money and time dealing with BattDepot.


RFD, you might want to add this place to Store Review section so I can put a review on, I don't want anyone else to experience the same problem I had.